Do you have a maintenance request?
All maintenance requests must be submitted via this webpage before any work will be performed. All normal repairs will be handled during normal business hours, Monday - Friday from 8:30 AM to 5:30 PM. Routine repairs are normally completed within 7 days and emergency repairs within 24 hours. For emergency issues only, please text 309-631-0121 (click here to see examples of emergency issues). Prior to submitting a request, please click here and review the common maintenance issues and remedies.